How can we help?

Pro and Business memberships are billed by the App Store or Google Play. Open your device's subscription settings to change plan, turn off auto-renew or cancel:

• iPhone: Settings → your name → Subscriptions → Help & Rebuild.
• Android: Google Play → your profile → Payments & subscriptions → Subscriptions.

Uninstalling the app does not cancel a subscription.

Open Profile → Upgrade and tap Restore purchases while signed in with the same App Store or Google account you bought with. One membership covers both iPhone and Android when you use the same Help & Rebuild login.

Every build, comment, listing and chat has a report option — tell us the reason and our team reviews it within 24 hours. You can also block any member from your chat with them; blocking is enforced on our servers.

From the DVSA's official vehicle data service — it identifies the car (make, model, year, engine, fuel, colour) purely for parts searching. No MOT history is shown or stored. Your looked-up cars are saved to My cars on the Parts tab, where you can remove them any time.

Profile → Danger zone → Delete account, then type DELETE when asked to confirm. This permanently removes your profile, builds, listings, messages and photos from our servers — no copies are kept.

Prefer we do it for you, or want a copy of your data first? Email car@helpandrebuild.co.uk from the address on your account.

Membership billing is handled by Apple or Google, so refund requests go through them: Apple at reportaproblem.apple.com, Google through the Play Store's order history.

Part sales are agreed directly between members. If you believe a listing is a scam, report it in the app and email us so we can act quickly.

It's on the way. Join the waitlist on the homepage and we'll email you the moment it's ready — nothing else, no spam.